What is the Information and Customer Service Call Center *5770
 Methods of contact
 Business Hours

The Information and Customer Service Call Center *5770 is a telephone call center at the service of Israel Railway's customers.

The center provides information regarding schedules, ticket rates, station and train accessibility and more.

Through this center one may coordinate travel arrangements for a disabled person.

The Information and Customer Service Call Center is available at 03-6117000 or the speed dial number *5700.

Hearing impaired customers are welcome to contact us by fax at 03-6104337. Please include a fax number for reply.

Sundays – Thursdays: From 06:00 AM – 11:00 PM.
Fridays: From 06:00 AM – 03:00 PM.
Saturday evenings: From half an hour after the closing of the Sabbath until 11:00 PM.