Israel Railways places concern for the security and safety of all train passengers as a top priority. Ensuring you reach your destination safely is of supreme importance, which is why we operate dozens of teams who work through the night to maintain the safety of our trains, stations and tracks.
At railroad crossings, the drivers and the pedestrians crossing the rail also have an important role in keeping their own safety and the safety of the train passengers. Railroad crossings are hazardous intersections in which one should act with extreme caution and follow the orders of the Supervisor, the traffic signs and the signals.
Therefore, it is important to know the safety rules during railroad crossing and to follow them.
For us in Israel Railways, it is important that are familiar with the safety rules for appropriate and safe crossing of railroad crossings. Forbidden crossing of railroad crossing might end in disaster. Watch yourself!
When crossing the railway by car
- When approaching the railroad crossing with a car, slow down the speed of the vehicle to allow for a quick stop.
- Look carefully in both directions before beginning the crossing process, even if the traffic light is off and there is no alarm sound. It may have been due to a technical fault, that the barrier is not functioning properly.
- Stop immediately upon the flashing of the traffic lights and/or the sound of the bell before the marked stop line, even if the barrier has still not started to go down.
- Wait until the barrier has fully risen, the bell has stopped ringing and the barrier has stopped flashing. Sometimes the waiting time until the train passes may be extended, and it is possible that a short time after one train passes a second train will enter the railroad crossing. Be patient, we are doing this for your safety!
- Cross the railway only within arranged, designated intersections.
- While crossing the rail, drive continuously without stops and avoid changing gears.
- Please report to the Supervisor on anything which could constitute a danger.
When crossing the railway with a two-wheeled vehicle
- While crossing the rail, drive carefully and slowly, since the wheels may slide to the metal bars of the rail. Consider that sometimes the intersection surface is not smooth and there are dents and pits.
- Wait until the barrier has fully risen, before entering the rail area.
When crossing the railway as a pedestrian
- Stop and look carefully in both directions. Remember that your crossing time is relatively long.
- Cross the rail straight, continuously and without stops.
- Pay special attention to the passing cars while crossing the intersection. Drivers approaching the intersection are mostly focused on the barrier and the intersection crossing.
- Exercise discretion and do not cross railroad crossing if there is any fear of necessity to stop within its area, due to physical limitation, carrying luggage or any other reason.
- While waiting for the train to pass, do not cross the barrier and do not enter the intersection area. Be patient, the barrier is there for your safety.
- Do not come close to the mechanism activating the barrier. The barrier goes up and down automatically and it might harm anything standing in its way.
When you are trekking near the railway
When you are trekking close to railway, consider that the train travels quietly and it cannot be heard from a distance. Even when a siren is heard, perhaps another train which did not honk is approaching. The train is closer and travels faster than you think, and it is difficult to estimate when will it pass. As well, trains may arrive from both sides, even if one train has passed, perhaps another train is approaching from the other direction.
It is important that you follow these safety rules, so you can enjoy your trip and return safely
- Please do not come close to the railway track area and keep a safe distance from the rail area.
- Walking on the railway or between the tracks is extremely dangerous.
- It is important to cross the railway tracks only within arranged intersections designated for that.
- Do not throw stones and other objects into the railway track area or towards passing trains.
- Avoid putting objects or obstacles on the railway track. Remember that such obstacles might endanger life.
- Don't count on your familiarity with the schedule of the trains. The train schedule may vary and there is no way of knowing when a train may pass.
- Explain to your child the dangers existing close to the railway and which safety rules must be followed close to the railway line.
- Avoid playing or carrying out another activity close to the railway, which could cause inadvertent entrance to the rail area, such as ball games. It is important that you remember, that the railway tracks and their surroundings are not a playground.
- If an object accidentally reaches the railway track area, please do not try to retrieve it by yourself. Notify us about it as quickly as possible by contacting the Emergency Call Center *2442 and act in accordance with the instructions given to you by the Call Center. Stay in a safe place nearby and prevent, as much as possible, any passerby from entering the rail area in order to retrieve the object.
For your safety, Israel Railways operates an Emergency Call Center *2442
The *2442 Emergency Call Center is part of the identification and warning system regarding dangers, obstacles and safety hazards in the railway area and at railroad crossings. The Call Center is responsible for identifying and fixing failures. It is staffed 24 hours a day and includes observation systems and technological systems of follow up and connection. The Call Center forwards real-time alerts to the drivers and to the traffic control of the Railways. Public awareness and vigilance is a fundamental part of the Call Center activity. Please report to the Emergency Call Center *2442 on any activity, gathering or suspicious activity within the rail area or in dangerous proximity to it. Adherence to the instructions in the event of an emergency can save lives!
When should I contact the Emergency Call Center *2442?
Please make a report to the Call Center about any suspicious activity or gathering within the rail area or in close proximity to it which constitutes an obstacle or safety hazard.
The Call Center is not an information Call Center, for information please call *5770.
What obstacles or safety hazards must be reported?
- Vehicles stuck on the railway track or in the railroad crossing area.
- People in the rail area or in dangerous proximity to it.
- Stones, rocks, clapboards or other objects placed on the rail.
When the train barrier is broken or when one of its components is not functioning properly: the barrier's arm, the bell or the traffic light.
For any gathering or suspicious activity in the area of the track or its proximity which constitutes an obstacle or a safety hazard
Remember, you can save lives! The safety center is not an information center. For information, please contact the customer service center.
How do I make a report to the Emergency Call Center *2442?
In an emergency time is critical, and therefore the most important information is the location of the obstacle or the safety hazard:
- If you are next to a railroad crossing, please mention the crossing number written on the sign.
- If you are at another spot along the rail, please mention a prominent reference point: settlement, junction, prominent structure and so on.
In both cases: after you have provided the location, please give the Call Center employee a description of the obstacle or the safety hazard in an accurate and clear manner in order to ensure processing of the case, in the most appropriate and effective manner.
Remember, obeying the safety rules during railroad crossing can save your life!