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About
About
About
Organizational Structure
Board Members
Internal audit
Safety at Railroad Crossing
Ethical Code
https://www.rail.co.il/en/About/Pages/ethical-code.aspx
Innovations
Innovations
History and Heritage
History and Heritage
Corporate Governance
Accessibility for passengers
Accessibility for passengers
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Journey Planner
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Paying using a Rav Kav or a Mobile Phone
Paying using a Rav Kav or a Mobile Phone
Rav Kav
Prices on the Rav Kav card
Paying using a Mobile Phone
Types of tickets
Entitlements, Discounts and Exemptions
Lines and Stations
General Inquiries
General Inquiries
Request for reimbursement
(current)
Freedom of Information Law
Bicycle Riders
Questions and Answers
Double fare
Contact Us
Enjoy the Ride
Enjoy the Ride
Playing Music at the Station
Library at the station
Israel Railways Museum
The Urban Carriage
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Passenger Compansation
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Passenger Compansation
General Inquiries
Request for reimbursement
Bicycle Riders
The Freedom of Information Law
Questions and Answers
Double fare
Contact Us
If you wish to file a compensation application for a late train, closure of a track section, or damage caused you, you may do use the following online forms to do so.
You are invited to fill out the relevant form and send it to us.
Compensation for a late/cancelled train
Compensation for damage
Compensation for closure of a track section
Compensation for the Non Use of the Reserved Seat Service