Issue of a train ticket will be possible only by means of a valid Soldiers ID card. If you do not have a Soldiers ID card you will be required to pay the full ticket cost.
Travel via rail without a valid passenger's ticket (for the relevant trip) is considered to be a trip without having paid for a ticket. In such a case you will be required to pay the train fare plus additional cost for purchasing a ticket while aboard the train.
When issuing a ticket using Israel Railways ticketing machines, it is important to make certain that the ticket matches your actual destination. If you have a ticket that does not match your destination you will be required to make up for the cost of the trip.
A ticket to Haifa is valid for all Haifa stations, i.e., Hof HaCarmel, Bat Galim, and Mercaz HaShmona with the exception of Lev HaMifratz station.
Ticket to Tel Aviv is valid for all Tel Aviv stations.
Payment for passenger tickets by the IDF totals millions of shekels each month. Payment is executed at the time of issuing the ticket (even if it is not utilized). Passenger ticket for railway is valid until 23:59 on the date of issue. In order to avoid wasting and/or losing a ticket, we recommend that passenger tickets be issued solely close to the time of the trip. For your information, the IDF monitors the withdrawal of tickets including quantities and issue dates.
You are required to obey instructions of Israel Railway inspectors. For your information, inspectors are authorized to record your personal details and, if needed, relay them to the relevant IDF authorities.
Cases of irregular or unsuitable behavior of soldiers in a train will be referred to IDF commanders /military police in order to take disciplinary measures.
In the event the Soldiers ID card is blocked or if it is not possible to issue a passenger ticket at automatic machines: