Changes in Train Traffic due to Signal Malfunction, 28.3.22

*** As of March 28, 2022 at 06:00 and until further notice ***

During the night, the Israel Railways crews continued their intensive work to repair the signaling malfunction caused yesterday (Sunday) due to a tractor hitting a communication canal in the Lod area.

During the morning hours, Yavneh East, Rehovot, Be’er Yaakov, Kfar Chabad, Lod, Ramla, Lod Ganei Aviv, Beit Shemesh, Mazkeret Batya, and Kiryat Malachi Yoav stations will remain closed. An announcement about the resumption of traffic, expected at noon, will be published later in the day.

We thank you for your patience and apologize for the temporary inconvenience.

It is recommended to remain updated via the service call center at: *5770

Compensation during the closure

Tracks require regular maintenance, which sometimes requires the temporary closing of a rail section. If you have purchased a 30-day flexible Rav Kav or 7-day flexible Rav Kav, and you cannot travel because of a temporary closure of a track section, which was not announced on the Israel Railways website and in the stations seven days from the day the tickets were purchased, you be eligible for an extension of the use period of the ticket, depending on the type of ticket in your possession.

Pursuant to Ministry of Transport instructions:

The holders of student period tickets of any kind are not eligible for compensation for the closing of a track section.
If notification of the closing of a track section is announced on the website and at the stations 14 days before the start of the closure, holders of 7-day flexible Rav Kav will not be eligible for an extension.
If notification of the closing of a track section is announced on the website and at the stations 37 days before the start of the closure, holders of 30-day flexible Rav Kav will not be eligible for an extension.

For additional information, call the customer service call center by telephone, *5770.