Ben Gurion Airport

In order to ensure the best possible service for the public and pursuant to the Equal Opportunities for Disabled People Regulations (Accessibility Arrangement for Public Transport Services), 5763 – 2003, should you require assistance, in boarding and alighting from the train, from a staff member at the train station, please coordinate your trip with us in advance, through the website or through the service hotline on *5770. We will do our best to provide you with the best possible service, even if you have not coordinated your trip in advance.

In any case, please coordinate trips that occur between 20:00 in the evening and 06:00 the next morning, as well as trips occurring on Saturday night, at least 2 hours in advance. 

Should you be part of a group or 2 or more people confined to wheelchairs, please inform us of your travel plans at least 2 hours in advance.