All the apps are available for download from the app stores, on mobile phones which utilize the Android and iOS operating systems.
For more information about paying a train ticket on your mobile telephoneCompensation due to a delay in a train arrival time for users of payment apps
You can contact customer service and file an appeal through the app. Do not rely solely on a phone call to the customer service.
Yes. Operators at “The Station”, Moovit, Rav Pass and ANY WAY customer service centers will be happy to answer all the questions and needs related to the app, whether it is technical support or troubleshooting, answers to questions regarding the charging of fares through the app or public inquiries regarding the use thereof.
To perform further validation, the Q. R. code must be scanned again, selecting travel range and number of passengers.
It is not possible to pay for a train ticket for another passenger.
All the validations made are available for viewing at all times in the app’s private account – where you can keep track of the account status and update personal details if necessary.
The Ministry of Transport is obliged to comply with all the provisions of the law and to protect the privacy of the individual and maintain data security.
Each app operates independently, and no information is transferred between the various apps.
Yes. Several companies offer apps for payment and validation when traveling by train. They are all approved by the Ministry of Transport and the payment method and tariffs are the same in each app, but the user experience of using each app and the accompanying options varies in each app.
Search for “The Station” app or one of the apps approved by the Ministry of Transport: Moovit, Multi Pass and ANY WAY.
The Rav Kav card remains in force! Every train passenger can choose the most convenient means of payment for himself: The Rav Kav card or the app.